If pets need hospitalisation pets will be transported to our hub in Newcastle which provides 24 hour fully staffed care. We believe if pets are well enough to be left in the building without a full time clinical member of staff they are well enough to go home. Under the Royal College of Veterinary Surgeons guidelines veterinary and nursing care should be provided that is appropriate and adequate. It states that clients are entitled to have their animals housed in a comfortable environment, monitored and treated commensurate with the animals condition by persons with the requisite level of knowledge and expertise. In view of this we feel animals should be housed in an environment with permanent overnight facilities and staff.